FAQs

Common Questions

Please provide us with information about the purpose, target audience, budget, volume/page count, and any other relevant details regarding the project you would like us to create. By understanding these aspects, we can offer more accurate proposals and estimates tailored to your needs.

If you have any specific requests regarding the design of your website or catalog, please let us know. Even if you don’t have a clear idea yet, during our consultation and discussion, feel free to share any thoughts that come to mind. We will use that information as a starting point for the design process.

More than half of our customers actually come from outside of Okayama Prefecture. We accept orders not only from within Okayama Prefecture, but also from customers outside the prefecture.

If communication is possible in Japanese or English, you can place an order.

Please prepare photos, images, text, and other relevant information about your company, services, or products. If you have any previously created websites, flyers, brochures, catalogs, or other materials, please provide them as well.”

You can use copyright-free and royalty-free photos for your project at no additional cost, or you can choose to purchase paid images. We can also arrange for photography services either by our in-house photographers or external photographers (additional travel expenses may apply for remote locations).

The production period varies depending on the type of project, its complexity, and the volume of work involved. For example, for website development, we typically estimate a timeframe of around 2 months. However, the specific production period will be determined based on the details of your request, which we can discuss during the inquiry process.

For first-time clients or clients whose project cost (including printing costs) exceeds 500,000 yen, we typically require a 50% deposit as an initial payment. The remaining balance will be invoiced and sent to you in the month of delivery, and we kindly ask for payment to be made by the end of the following month.

Cancellation of the contract is possible, however, compensation for the work already performed (costs incurred from the start of the project until the point of cancellation) will be invoiced and required.

At the moment, we are not recruiting for any positions. However, when we have job openings, we will announce them on the News page.

“We accept paid requests for competitions. Please contact us for pricing details.”

We accept requests from both corporations and individual business owners.

At the moment, we refrain from showcasing advertising agency-related works, works created before 2014, works covered by a non-disclosure agreement (NDA), and certain other works on this website.

Questions about Web Design and Development

Yes, that’s absolutely fine. While some basic knowledge about websites may be helpful depending on the content of the website, we will explain to you how to manage the website according to your specific needs and level of experience. We will guide you through the process and ensure that you are comfortable with managing your website.

If you already have a domain and hosting server, there is no need for additional arrangements. However, if this is your first time creating a website, you will need to cover the expenses for the domain and hosting server.

We prioritize search engine optimization during the website creation process. If you wish to further enhance your SEO efforts after the delivery, we also offer optional Content SEO services.

We offer UI/UX design services for mobile apps, web apps, desktop apps, and PC software. We can provide design-only services or handle both design and development using HTML + CSS + JavaScript.

Generally, we create all designs from scratch, including custom WordPress themes tailored to our clients’ needs in terms of design and functionality. However, if you specifically request to use a template for WordPress development, we can accommodate that request as well.

Creating a logo incurs additional fees, but we can also handle logo design along with the website. In this case, to establish the branding image of your company or service, we will start by creating the logo and then proceed with the website design.

We also offer website development for multilingual support, not only in English but also in other languages.

We can make revisions as needed. However, please note that depending on the nature of the website content, there may be limitations to the extent of revisions possible. We recommend contacting us first to discuss your specific requirements.

Questions about Graphic Design

We understand that you may have some questions, but we can create a logo based on the hand-drawn image you provide. Even if you don’t have a hand-drawn logo, we will conduct a thorough consultation to understand your requirements and create a logo that meets your needs.

We offer end-to-end services from design creation to printing. After designing the artwork, we will provide recommendations on suitable paper and printing methods, and handle the printing arrangements for you.

We also accept design-only requests for various items such as flyers, brochures, catalogs, and other materials.

Generally, we provide the design files in PDF format for your review. In some cases, you may also have the option to review the printed materials produced by our company.

For logo and design files only, the deliverables will be in PDF or Illustrator format. For other printed materials such as business cards, brochures, catalogs, posters, etc., the deliverables will be the physical printed items.

We also offer business card design services. As a design company, we will create the design for the business cards and handle the printing through a printing company. We have design templates available for those who do not require custom designs, so please feel free to contact us even if you don’t need an original design.

The copyright of the logo will be transferred to you upon delivery.

Questions about Motion Design

We handle the creation of animations/motion graphics for websites, apps, and software, ranging from simple GIF animations to interactive ones.

We also offer animation/motion graphics production for other media such as TV commercials and web commercials.

We also provide animation production for digital signage. Additionally, we offer UI design for digital signage and other related services. Please feel free to contact us for further inquiries.

If you require BGM, we can provide you with copyright-free, free or paid BGM options. We can compose the music in-house or commission external composers/musicians according to your preferences. As for voice recordings, we can utilize professional voice actors in a studio setting, or use voice synthesis AI technology to create the desired audio.

We will deliver the final product in a format that aligns with your requirements. However, please note that there may be limitations in certain formats. Please provide specific instructions regarding the desired format when placing your order.

Questions about Character Design

Yes, we can create a logo based on the hand-drawn logo concept. Whether you have a hand-drawn logo or not, we will conduct a thorough consultation to understand your requirements and create a logo that meets your needs.

We will create a character with a cute and charming style for you. Please provide us with more specific details or references to help us understand your vision.

By default, both our company and the character’s creator retain the copyright of the character. However, it is possible to negotiate the transfer of the character’s copyright, particularly if you intend to use it for commercial purposes. Please let us know if you are interested in purchasing the copyright of the character.

You are allowed to use the characters and illustrations we create for secondary purposes. However, if you intend to use the characters to generate profits or create merchandise, a separate agreement will need to be negotiated. Please contact us to discuss the details and terms for such usage.

We can create additional poses for the characters we have designed and also expand their cast of characters. Please let us know your specific requirements, and we will be able to accommodate your requests.

Questions about Brand Design

If necessary, we can create catchphrases in conjunction with website design, flyers, catalogs, posters, and other design projects. We can also provide standalone services for creating catchphrases, although additional charges may apply. Please let us know your requirements, and we will be happy to assist you with the creation of compelling catchphrases.

We will engage in thorough discussions with you to develop not just your company’s management principles, mission, and vision, but also your brand message. Rather than simply creating them, we view it as a collaborative process where we work together to uncover and define these aspects.

Creating all the elements together as a whole tends to maintain a stronger sense of unity compared to individual creations. However, there is no issue with separate design projects as well. We highly recommend designing and producing elements such as logos, business cards, brochures, envelopes, and websites as part of a comprehensive branding strategy.

We are capable of designing and creating not only the services listed on our website but also a wide range of other projects. If there is something specific you have in mind, please don’t hesitate to contact us. We would be more than happy to discuss and accommodate your design needs.

We offer comprehensive services ranging from brand establishment to consulting on maintaining the design quality of your brand. We also provide consulting services for utilizing websites and owned media on the web. Whether you need assistance with brand strategy, design consultation, or leveraging online platforms, we are here to support you. Please feel free to reach out to us for further details or to discuss your specific requirements.
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